Empowering HHS’s EEODI Initiative with Data-Driven Diversity Solutions

In October 2023, Illumen was tasked with revolutionizing workforce initiatives at the Office of Equal Employment Opportunity, Diversity & Inclusion (EEODI) within Health and Human Services (HHS). With a strategic focus on leveraging data analytics, Illumen is dedicated to addressing workforce analysis and reporting needs. From tailored EEO-compliant case processing to comprehensive analyses of employee workforce ERI/Gender data, we’re illuminating the path to a more inclusive future.

Solution

Upon completion of our comprehensive analysis, our data project managers delivered exhaustive ad-hoc reports on staffing data for both Civilian Staff and Commission Corps, playing a pivotal role in shaping the development of HHS’s first-ever Demographic Dashboards.

Furthermore, the outcomes of our analyses propelled us to undertake critical tasks including:

  • Gathering and analyzing HHS applicant flow data sets

  • Analyzing HHS applicant data trends for mission-critical occupations over a three-year period to forecast future challenges

  • Investigating final Agency decisions (FADs) and settlement cases

  • Conducting a thorough workforce trend analysis for MD-715, examining HHS accessions and separations over a five-year period

At Illumen, we’re not just about analyzing data, we’re about igniting actionable insights that shape the future of workforce initiatives at HHS. Our tools don’t just report the status quo – they defy it.

Results

Illumen’s services have been instrumental in various critical functions such as:

  • Developing a dynamic EEO case processing dashboard that offers real-time insights and foresight, functioning as a gateway to understanding rather than just a tool

  • Managing the preparation of the Annual Federal EEO Statistical Report of Discrimination Complaints (Form 462)

  • Presenting a comprehensive overview of EEO complaint processing trends over five years

  • Managing and delivering the weekly progress of reasonable accommodation complaint processing

  • Conducting thorough data gathering and analysis for EEO complaint open inventory

Our impact extends far beyond report delivery. We’ve spearheaded a cultural shift toward data-centric decision-making, empowering HHS to champion equality like never before. Our endeavors on the Annual Federal EEO Statistical Report and reasonable accommodation complaint processes aren’t just achievements—they’re pivotal milestones in our journey toward fostering a more just workplace.

Furthermore, Illumen excels in upholding and administering key programs within HHS, ensuring strict adherence to regulatory guidelines and offering comprehensive support to all participants. Seamlessly managing the intake process, we retrieve, consolidate, analyze, and report all essential data and statuses, facilitating the effective operation of programs, including:

  • Reasonable Accommodations Program: Ensuring inclusivity isn’t just a policy—it’s a practice. By dismantling barriers to accessibility, we’re constructing bridges to opportunity, ensuring that every member of HHS can realize their full potential.

  • Interpreting and Accessibility Program: Designed to facilitate access to computers and digital devices for individuals with disabilities, this program of innovative solutions and personalized support guarantees equal access to information and communication opportunities, empowering everyone to participate fully in the digital world.

  • EEO Complaints Branch Program: We are dedicated to addressing and resolving complaints related to discrimination, harassment, and prohibited personnel practices within HHS. By providing fair and unbiased daily intake services, our team is ensuring that every voice is heard, and every concern is addressed promptly and equitably.

At Illumen, we don’t settle for ordinary. We’re not just about reporting data, we’re about transforming it. Our innovative tools are designed to challenge the norm, push boundaries, and drive meaningful change.

Contact us today to discover how our solutions can revolutionize your approach to data and propel your organization. Illuminate your path forward with Illumen.

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